Manitowoc boosts crane support services with new Australian facility

The new Manitowoc facility near Sydney features expanded office, workshop and parts storage areas to enhance customer support across Australia.

Manitowoc has relocated its Australian operations to a significantly larger facility just outside Sydney, tripling its previous footprint to 20,000 m². The new site includes expanded office space, a larger workshop, increased parts storage and dedicated areas for training, crane refurbishment through its EnCORE program and sales support. The move is designed to bolster the company’s service and repair capabilities for both new and used equipment across the region.

“Our new facility will allow us to better serve customers by improving service and repair capabilities, increasing parts availability, and offering more efficient training and testing spaces,” said John Stewart, general manager at Manitowoc.

The company expects to expand its aftersales team by the end of the year.

“This expansion is critical to supporting our growth targets in the aftersales side of the business,” added Paul Churchill, director of aftersales. “We are positioning ourselves to meet growing market demands with more products and better service offerings, making it easier for our customers to maintain and repair their cranes efficiently.”