All customer experience Articles

DICA’s Kelly Koberg to lead inside sales
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Long-time DICA employee Kelly Koberg has been promoted from sales & admin coordinator to inside sales manager.
Maxim Crane Works names new vice presidents
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Maxim has appointed four new regional vice presidents and the creation of new geographic regions across the U.S.
SC&RA on why the customer experience is key
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Customer service is just one part of the journey
Ritchie Bros completes SmartEquip acquisition
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Move allows Ritchie Bros to offer parts and service support to customers on behalf of dealers and OEM partners