All customer service Articles

Capital Extension acquires Clark Crane
Clark Crane founder Clark Elliot said he is proud of what his team has achieved in and around the Nashville market
Stephenson Equipment expands mid-Atlantic footprint
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The US company purchased Valley Supply & Equipment, which operates in Maryland, Virginia and Washington, D.C.
Select Crane expands sales team
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The company has appointed two new team members as they continue to expand their territory.
Scott-Macon Equipment celebrates 50 years
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Scott-Macon Equipment (SME) has been built on a foundation of service excellence.
Cranes Inc acquired by Bay Crane
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Bay Crane further expands in the New York City and region with its third acquisition in just over a year
DICA relocates to new manufacturing headquarters
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The move to Urbandale, IA will double the company’s manufacturing capabilities for both standard and custom products.
Newcomer leads revival of Sany America cranes
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Doug Newcomer is candid and sincere about his team’s plans to successfully relaunch Sany crane products. 
Bay Crane acquires Gatwood
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Gatwood Crane Rental Service acquired by Bay Crane Companies in USA as start of a push into the Midwest
SC&RA on why the customer experience is key
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Customer service is just one part of the journey
Patrick Stafford reveals Soima acquisition strategy
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Patrick Stafford is a man of principle and his word. D.Ann Shiffler reports.
Schiller explains OneTadano strategy
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Tadano’s Ingo Schiller explains the status of Tadano’s brand consolidation and new product roll out.
Pewag invests in LMS
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Austrian chain company Pewag has invested in Load Monitoring Systems Ltd (LMS)